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Improve Your Restaurant Operations With Cloud Technology

Some of the characteristics of a great restaurant are the appropriate lighting, a fantastic menu, excellent service, and talented chefs who prepare the ideal bite. However, there is more that is done in the background to give restaurant patrons a smooth experience. We are discussing technology. When it comes to how technology is changing the restaurant sector, there is nothing like “heaven only knows.” Apparently, a report says:

  • More than 80% of restaurants are using technology, including apps for inventory management, online ordering, reservations, and restaurant analytics.
  • The use of server tablets, according to about 68% of patrons, enhances the dining experience.
  • Not only that, the average customer’s spending increases by 67% as a result of the integration of a restaurant POS and reservations management system, which also improves online ratings and customer retention.

Today, 8 out of 10 restaurants in every city use cashless payments, a restaurant management system, QR code menus, and other similar technologies. There is little doubt that technology has had a significant impact on the restaurant business as a whole. However, this wasn’t the only deal; cloud computing is currently a hot topic, and eateries aren’t afraid to steer clear of it.

Emergence Of Cloud Technology In Restaurant Business

Understandably, restaurant owners don’t enter the industry expecting to become technologists. They simply want to provide the best food possible, encourage repeat business, and turn a healthy profit. However, the sector is quite dynamic, and things are always changing. Restaurant businesses are currently using cloud-based technology but its nothing new; it has been around for a long time. It is the fact that usage of cloud-based technologies has skyrocketed recently since it eliminates the requirement for a rack of computers to be set up in a corner to collect data.

Additionally, modern cloud-based POS systems also include features that significantly simplify the analysis of sales transactions, cost management, and data-driven decision-making processes for restaurants.

How Will Cloud Technology Help Your Restaurant?

Cloud computing has a significant impact on the restaurant sector in a number of ways. Let’s delve deeper to comprehend some of them.

  1. Simplify And Automate Processes

A restaurant is a serious business. There is a tremendous lot of rush and activity. And it is precisely what cloud computing (more specifically, a cloud-based restaurant management system) streamlines. Yet how? There is an illustration to help.

What occurs if you visit a restaurant that follows traditional procedures? Your order is taken by the waiting staff, who then write it down and give it to the cooking personnel. Correct?

When you ask for the bill after finishing your meal, the billing clerk manually calculates everything while consulting the menu or perhaps their internal system. Well, those days are over.

Using restaurant cloud technology, the waiter arrives with a computerised touch screen device, takes your order, and then departs. Using a KOT printer, the order data are created there in the kitchen, and the bill is created instantly and delivered to the billing clerk’s desk. Meaning that there is no room for error and that the service is extremely quick.

  1. Reduce Costly Technology Investments

Pricing is possibly one of the major benefits of a cloud-based POS. The traditional approaches to integrating technical aspects are typically pricey. It consists of a software licence, hardware, installation, instruction, support, and other things. Cloud computing, however, has altered the situation. For instance, it used to be necessary to invest heavily in setting up your own data centre if you needed a restaurant management system. A cloud-based restaurant management system, however, has a smaller initial investment because all you need is a computer and a reliable internet connection. Cloud-based solutions also cut down on labour and upkeep expenses. In other words, you don’t need to consider creating an IT department; instead, work with a smaller crew to save money.

  1. Use API To Integrate Different Systems

By choosing a cloud-based restaurant management system, you allow other technical components to sync up with it through an API. A software bridge known as an application programming interface (API) enables communication between two applications for a specific purpose. You may also describe it as an intermediary that facilitates communication and synchronisation between two programmes.

For instance, let’s say you currently use a restaurant management system and wish to integrate it with the KOT printer that you have in your kitchen. You can accomplish it without difficulty using an API. Now, your system is immediately updated each time you transmit an order to the kitchen.

  1. Improves Data Security

Every day, a restaurant welcomes hundreds of patrons. And your top priority is ensuring the security of their data. Maintaining the data’s security in a traditional system is a laborious effort. It’s considerably more likely than you would think that you’ll become contaminated. On the other hand, a cloud-based solution gives you the highest level of data security. Your data is less vulnerable to theft, natural disasters, and other crimes because it is stored on the cloud rather than on physical servers at your restaurant. The data you collect is kept in protected data centres, where it is frequently safe from cyber-attacks. There is still another facet of data security that needs to be covered.

Who is accountable for maintaining data security? Your firm is in charge of on-premises infrastructure and data centres. However, while using a cloud solution, the majority of the time the onus is on the service provider. In other words, data security in cloud computing reduces your risks and guards not just your data but also the reputation of your brand.

  1. Offers Online Access

Ronnie runs a restaurant in Sydney and blogs about travel. Isn’t this a strange combination? How is it possible for someone to own a restaurant and continue to travel? Ronnie is, in fact, wise. He employs a cloud-based restaurant management system that enables him to monitor business operations even while he is bungee jumping in New Zealand’s South Island’s Southern Alps.

Ronnie can accomplish anything and everything from the comfort of his smart phone, including checking the daily sales, task assignments, and management, and picking out the most important information. Isn’t this incredible? The next big thing in the industry is restaurant cloud technology, and advancements are just becoming better with time.

  1. Offers Services That Are Contactless

Restaurant contactless services are no longer desirable. It is now absolutely necessary. These days, people don’t want to call the waiter, request the menu, browse it, and then place their order. They want to make the entire procedure as easy as possible. Customers or visitors might, for instance, take their seat, scan the QR code to view the menu, and then place their order using that platform. They could wish to use their phone to make a payment after they’ve finished eating and then depart.

Restaurant operations are evolving thanks to contactless services, which also improve customer experiences. Businesses won’t succeed if they don’t continue to use the power of this sought-after solution. It is therefore imperative that you look to cloud-based management systems that provide these services and solutions if you have been considering doing so.

  1. Provides Inventory Control

The amount of stuff purchased, everything that leaves the kitchen, and what is left over must all be tracked for a restaurant to reduce loss and run at a greater potential.

Not to mention, inventory management enables a restaurant owner to spot discrepancies between sales and production value. Manually doing it is difficult, though.

This is where restaurant technology built on the cloud comes into play. You can track every item automatically with a cloud-based management system, and it will alert you when there is a shortage or wastage. It reduces human mistake and raises the efficiency of your restaurant’s operations.

  1. Provide Business Intelligence

Any firm can benefit from insights. You can make better judgments for your restaurant business if you have greater insights. But who will produce those reports? Is a human being capable of handling the volume and variety of reports with efficiency? No! Because of this, a solution that streamlines this procedure is regarded as a rescuer. Restaurant owners may get in-depth insights from cloud solutions very easily. It can generate reports of all kinds and for different purposes, arming you with information that could improve your restaurant business.

Summing Up

Cloud computing is on a rampage to infiltrate as many businesses as it can. And this is also true of the restaurant business. Through the years, this important technology has helped a lot of restaurants earn a lot of money. However, some eateries continue to operate in denial. That absolutely shouldn’t be the case. Cloud has already delineated its area and is here to stay. The wise decision is to choose it if you want your business to succeed!

Interested to know how support is easier on cloud as compared to legacy POS systems? Click here to find out!

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